CONFIDENTIALITY POLICY – БРЕНЬ

CONFIDENTIALITY POLICY

General provisions

Site management of bren.ua site (“the Site”) is made by FOP BREN V.V., company code 2959013611, a private entrepreneur who is registered and acting in line with the requirements of Ukrainian law (“FOP BREN V.V.”).

 

We very much care about privacy of the Site users and make every effort to protect it. This Policy explains how we use your personal data.

 

By accepting the use of cookies during your first visit to the Site, in accordance with the terms and conditions of the Policy, you enable use of cookies for every subsequent visit.

 

Collection and use of personal data

 

When using the services of the FOP BREN V.V. Site, the following user data will be processed. The following types of personal data are subject to collection, storage and use:

  1. Information about your computer, including your IP address, geographical location, type and version of browser and operating system;
  2. Information about your visits and use of this Site, including referral sources, visits duration, pages viewed and Site navigation paths;
  3. Information about your e-mail address that was used for registration at the Site;
  4. Information entered when creating your profile at the Site, such as name, profile picture, gender, date of birth;
  5. Information provided when subscribing for our mailing list and/or newsletter, such as name and email address;
  6. Information entered when using the Site services;
  7. Information generated when using the Site, including time, frequency and conditions of use;
  8. Information about any purchases, services or transactions you have made through the Site, including name, address, telephone number, e-mail address and credit card information;
  9. Information that was posted on the Site for publication in the Internet, including username, profile picture and content of your post;
  10. Information contained in any messages sent to us by email or through the Site, including content of the message and metadata;
  11. Any other personal data that have been provided to us.

 

FOP BREN V.V. collects only those personal data (such as your name, login and password, email address, contact telephone number, etc.) that you knowingly and voluntarily provided as a personal data owner for the purposes of using the Site services, which constitutes a lawful consent of the personal data owner to the processing of their personal data in accordance with the purpose of their processing hereunder.

 

Processing of personal data

 

Processing and retention of the personal data provided is carried out in the data centers where the equipment essential for the operation of the Site services is located. Personal data provided are processed and then may be retained in the Personal Database or a separate table of the Site Database.

 

Purpose of using personal data

 

Your personal data are used to ensure provision of the Site services, information exchange, relations in advertising and communication in accordance with and in pursuance of the laws of Ukraine, including, but not limited to: “On Protection of Personal Data”, “On Ratification of the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data and the Additional Protocol to the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data regarding supervisory authorities and transborder data”, “On information”, “On advertising”, “On telecommunications”, “On protection of data in information and telecommunication systems”, “On state support of mass media and social protection of journalists”, and also to the General Data Protection Regulation (GDPR).

Without your explicit consent, we will not share your personal data with any third-party company for direct marketing by any other third-party companies or persons.

 

Retention period for personal data

 

Personal data are retained for no longer than is necessary for the purpose of their processing.

After the personal data owner discontinues using the Site by deleting his account on the Site, the respective personal data are automatically deleted as well.

 

Protection of personal data

 

FOP BREN V.V. takes adequate technical and organizational measures to prevent the loss, misuse or spoofing of your personal data.

 

You acknowledge the fact that data transmission over the Internet is substantially insecure, and we cannot guarantee the unquestionable protection of data transmitted through the World Wide Web.

 

FOP BREN V.V. provides access to information and personal data only to the authorized employees who have agreed to keep confidentiality of such information and data.

 

Dissemination of personal data without the consent of the data owner or his/her authorized person is permitted in cases where required by law and only (as the case may be) in the interests of national security, economic well-being and human rights.

 

You can at any time access and modify any information that is relevant to you person and retained by the Site. You can at any time contact FOP BREN V.V. to find out what personal data are held by us and to request alteration and/or removal of such information.

  • Terms and Conditions
  • payment and delivery
  • Return form

Payment terms

Upon payment by the seller, the Parties are deemed to conclude the Purchaser Agreement by accepting the relevant order. Material terms herein are the cost of the goods, payment and delivery terms, and terms and conditions hereunder which were accepted by the Buyer at the time of payment.

The buyer receives an additional confirmation to the email address given during payment.

The list of goods that are not subject to shipping abroad can be found under the product card at bren.ua.

According to the Decree of the Cabinet of Ministers of Ukraine “On the implementation of certain provisions of the Law of Ukraine “On Protection of Consumer Rights”, underwear and hosiery is not subject to exchange or return.

Shipping

Shipping in Ukraine is made by “Nova Poshta” LLC, and international shipments – by DHL.

The seller provides goods to the carrier (Nova Poshta, DHL) within three working days from the date of receipt of payment subject to their availability.

Delivery time by the carrier (Nova Poshta, DHL) within Ukraine is usually 1 to 5 working days, delivery time abroad depends on the buyer’s region.

The seller is not liable for delay of delivery time and/or loss of goods due to the carrier’s fault (Nova Poshta, DHL). The buyer shall file any claims regarding violation of delivery terms, loss and/or damage to the goods directly to the carrier (Nova Poshta).

Shipping is paid together with the goods through the web-site, and it is fixed for all regions of Ukraine – free (up to 5 kg of goods). This cost includes freight by the carrier (Nova Poshta) and packaging/transfer of goods to the carrier by the seller. Shipping cost outside Ukraine is based on the region of delivery in accordance with applicable tariffs as below:

Europe – 600 hryvna

USA and Canada – 750 hryvna

Other countries – 900 hryvna

Payment

The buyer pays for the goods by card (VISA or Master Card) online inclusive of any fee or commission of the payment service provider.

The bank is responsible for recording and security of payment card data. A non-cash transaction is considered to be made upon crediting of funds in the amount of the goods’ cost to the Seller’s account.

Buyer's name

Name of document identifying the buyer


* for example, United States citizen passport № 0000000000, date fo expiration February 25, 2025


* You can return or exchange good quality goods purchased in the online store, if it is not suitable for you, within 14 days, not counting the day of purchase in accordance with the Law of Ukraine "On Protection of Consumer Rights"

* After return of the goods and subject to the preservation of its consumer properties and product type, the money is returned in a manner similar to the payment method, within 7 days from the date of return of the goods.
"I have not used the goods, it has preserved its appearance, the integrity of the packaging, it comes back in its complete configuration. For the purpose of identifying myself as a buyer and refunding the money paid for the goods, I consent to the processing of my personal data."
Return of goods is possible by sending them to the address: Hlybochytska street 33/37, Kyiv, Ukraine, 04050, BREN Volodymyr, Contact phone +380503319819